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Create and Edit a Resource

A resource refers to any limited availability asset that need to be managed to prevent double bookings. A resource can be:

  • Equipment – e.g. bikes, kayaks or cars.

  • Rooms & Spaces – e.g. meeting rooms, treatment rooms or studios.

  • Seats & Spots – e.g. a seat on a boat, a table at a restaurant or a spot in a group class.

To create a resource, you first need to create a Supplier to connect the resource to. See our guide Create a Supplier to learn how to do this.


Create a Resource

  1. Navigate to Suppliers → Overview.

  2. Click on the name of the supplier you want to add a resource to.

  3. Navigate to the Resources tab.

  4. Click Create.

  5. Fill in the different resource settings:

Field

Description

Name

Name of the resource.

Capacity

The number of spaces (ex. 17 seats on a minibus) or the amount of a resource you have available (ex. 10 single kayaks).

⚠️ The capacity on a resource will always override the capacity on the tour, if lesser than the tour capacity itself.

Mode

Free booking: Can be booked freely among multiple products.

Shared capacity: Shared among multiple products.
💡 Example: If you have 14 single kayaks total and 5 people have booked trip A, then there are 9 kayaks available for trip B.

Close on first booking: If one resource is added to various products that overlap in time, it will become unavailable and close the other products' trips once the first booking is made.

Email on booking

When toggled on Skjermbilde 2025-03-10 kl. 13.23.53.png, the Supplier will receive an email notification when a booking is made.

Note: Remember to add the email addresses that should be notified in the Emails field.

Description

A description of the resource, if needed.

  1. Click Create.

  2. Edit the newly appeared setting fields that appeared when creating the resource.

  3. Click Save Changes when done.

Field(s)

Description

Include parent?

When toggled on Skjermbilde 2025-03-10 kl. 13.23.53.png, together with the Close on first booking mode, the system will also include the first booking made and close that as well.

Seats per unit / Max units / Enforce unit limit?

These will only show up if Shared resource mode has been selected when creating the resource.

Seats per unit sets the maximum bookable seats per resource unit.

Max units sets the maximum number of resource units you have available.

Enforce unit limit? enables the system to count units when booked.
⚠️ Enforce unit limit is connected to Seats per unit and Max units, and needs to be switched on for the system to count the capacity as per unit instead of the total number of seats.

Bypass collision check

When toggled on Skjermbilde 2025-03-10 kl. 13.23.53.png, you will not receive a collision message saying that “This resource is in use somewhere else”.

ℹ️ This can be helpful when Shared resource mode is on.

Deactivate

When toggled on Skjermbilde 2025-03-10 kl. 13.23.53.png, the resource is deactivated and cannot be in use until you activate it again.

Example: If a boat is being serviced.

Open on parent full?

A new tour will only open if the previous are fully booked.

You will receive a note in the Project card if your resources are double booked.

Seats per Unit Mode

The unit capacity settings let you manage availability by linking seats to resource units. You can decide how many seats each unit can hold and how many units are available in total. By enabling the unit limit, the system will track capacity per unit instead of only counting the total number of seats, giving you a more accurate way to control bookings.

  • Seats per unit sets the maximum bookable seats per resource unit.

  • Max units sets the maximum number of resource units you have available.

  • Enforce unit limit? enables the system to count units when booked.

Enforce unit limit is connected to Seats per unit and Max units, and needs to be switched on for the system to count the capacity as per unit instead of the total number of seats.

Skjermbilde 2025-08-15 kl. 14.04.44.png

From the customer side, no change is visible – guests book normally by selecting ticket types. Behind the scenes, the system divides booked guests into units using a round-up logic (e.g., 10 guests → 2 cars, not 1.35 cars). Example:

  • 1 car = 7 seats.

  • Booking 1–7 guests = 1 car in use.

  • Booking 7–14 guests = 2 cars in use.

💡 Use Case Example

Your company has 5 cars as resource units, where each car has 7 seats (a total of 35 seats). If one product is being booked and the booking requires 3 cars to cover the booking, that leaves only 2 cars available for other products sharing the same resource — meaning 14 seats split between the two resources. Let us say you have 19 guests booked in for Product 1:

  • Product 1: 19 seats booked which requires 3 cars in total (7 + 7 + 5 = 19). 14 seats left available (only 2 cars left).

  • Product 2: 14 seats left available (only 2 cars left).

  • Product 3: 14 seats left available (only 2 cars left).

If Product 2 is being booked by 4 guests, acquiring 4 seats, this occupies one of the two cars. Then there is only 1 car left across the products.

This shows how bookings on one product can affect the seat availability for other products sharing the same resources when using the seats-per-unit mode.

⚠️ Current Limitations

  • Does not work for single departures (system will always try to fill one unit before opening a new one).

  • Must be set to Shared capacity mode for options to appear.

Edit a Resource

  1. Navigate to Suppliers in the left side menu.

  2. Click Resources.

  3. Find the resource in the list to edit.

  4. To the right of the resource, click the Edit button.

This takes you to the settings page. Here you can edit the fields mentioned in the previous section of this article, such as name, capacity, mode etc.

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