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Create a Product, Part 2: Add Product & Price Categories

Before you get started creating your products, you’ll first need to set up your Product Categories and Price Categories.

Product Categories help you organize your offerings into groups and you can retrieve reports later. For example, you may categorize your products by season (ex. “Winter” or “Summer”) or terrain (ex. “Land” and “Water”).

Price Categories are the different ticket options your customers can select when booking your product (ex. “Adult” or “Child”).

Add a New Product Category

  1. Navigate to Products → Settings → Categories.

  2. Click Add new product category.

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  1. Enter the Name of your product category.

  2. Click Create.

Add a New Price Category

  1. Navigate to Products → Settings → Price Categories.

  2. Click Add new price category.

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    The Price Category Overview

  1. Enter the necessary information:

Field

Description

Name

This is what your customer will see when booking.

Minimum/Maximum age

If this ticket has age restrictions.

Price Type

This is a label for the system to know the difference between the different prices. Aim to create price categories with different price types.

Occupancy

This sets how many seats one ticket should take from the capacity of the tour.
Example: A family ticket which includes 4 people, should have 4 here.

Guests

This sets how many guests one ticket should count for when booked. Should normally be the same number as set in Occupancy.

Is pax?

Toggle on Screenshot 2025-03-07 at 16.15.24.png will count the guests as actual guests in the reports.

Toggle off Screenshot 2025-03-07 at 16.16.16.png is used if what you are selling should not count as guests.
Example: If you rent out a bike.

⚠️ Be aware that guest list fields are not showing when toggled off.

  1. Click Create.

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  2. The Price Category will appear in the Price Category Overview.

  3. In the overview, click the Price Category name.

  4. Click Translations tab.

  5. Add language translations for the Price Category (this is customer facing).

What’s next?

Now you’re ready to create your first product!

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