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Payment Methods

Payment methods define how a customer pays for a booking—whether by credit card, invoice, cash, or through an integration. Beyond enabling transactions, payment methods are also a key part of keeping control over how payments are received. They help ensure that all transactions are properly categorized, making accounting more accurate.


Default Payment Methods

Payment Method

Description

Online

Indicates that the payment came through an online website, through the connection with either Stripe or Nets Easy.

Checkout

Indicates that the payment was, or will be, received through an on site cashier, for example by bank terminal or cash.

⚠️ An invoice with this payment method needs to be manually marked as paid in Base when money is confirmed received.

Invoice

The payment was, or will be, paid through an invoice sent to the customer through a separate invoicing system.

⚠️ An invoice with this payment method needs to be manually marked as paid in Base when money is confirmed received.
Read more in our finance guide.

Agent invoice

Indicates that it is an agent that has booked. The payment was, or will be, paid through an invoice sent to the customer through a separate invoicing system.

⚠️ An invoice with this payment method needs to be manually marked as paid in Base when money is confirmed received.
Read more in our finance guide.

Membership

Indicates that the booking is a membership.

(info) This payment method is only used when the Membership add-on is activated in Base.

OTA - Get Your Guide

Indicates that the booking came through GetYourGuide.

OTA - Viator

Indicates that the booking came through Viator.

Refund to Value Card

Indicates that the booking was refunded to a Value Card (gift card), which can be used to pay later.

OTA - OBX/TXGB

Indicates that the booking came through OBX/TXGB.

Giftcard

When a booking was payed with a previously purchased gift card.

Deposit

When a booking was payed partly with a deposit.

Sponsored Giftcard

When a gift card purchase was sponsored by the issuer.

Create a New Payment Method

  1. Navigate to the Administrator section in the left side menu → Settings.

  2. Click Payment methods.

  3. Click Add new payment method.

  4. Add a Name to your new payment method.

  5. Add a Ledger (Optional): If you’ve enabled accounting integration (e.g. PowerOffice or Visma), each product and payment method in Base can be linked to a specific ledger account in your accounting system. This ensures that revenue is automatically posted to the correct account when an order is completed.

  6. Select the Payment method due date: When bookings are created, the system uses this to calculate the payment due date on the invoice.

    1. Due date minutes: The amount of minutes the due date on the invoice should have.

    2. Due date type:

      1. Creation date: If the due date minutes field is set to 15, and Creation date is selected, it will give you a 15 minute due date from when the invoice was created.

      2. Delivery date: If Delivery date is selected, it will give you 15 minutes after the latest delivery date on the booking.

  7. Click Create new payment method to save.

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