Base Help Center

Administrator Settings

• Company Settings
• Email Settings
• Payment Provider: Connect to Stripe
• Payment Provider: Connect to Nets Easy
• Web Languages
• System Users
• User Roles & Permissions
• Time Types
• VAT Settings
• Payment Methods
• Activity Logs
• Webhooks
• Submit a Support Ticket

Daily Operations

• Log into Your Base Account
• Using the Calendar: Month View
• Manage a Tour Through the Project Card

Creating Products

• Create a Product, Part 1: Locations and Destinations
• Create a Product, Part 2: Add Product & Price Categories
• Create a Product, Part 3: Configure Product Settings

Manage Products

• Configure Product Price Settings
• Configure Product Information and Translations
• Create Guest List and Order Fields
• Create an Extra Product
• Connect Extra Product to Main Product
• Create a Product Notification
• Create a Product Collection
• Accommodation
• Packages

Manage Product Availability

• Add Availability to a Product
• Edit a Tour Period
• Waiting List
• Collection Mode

Connecting Base to Your Website

• Widgets Explained
• Add the Configuration Code to a Website
• Widget Library
• Add Widgets to WIX Sites

Manage Bookings

• Move an Order to a New Date or Time
• Rebook to a Different Product
• Issue a Refund
• Create a Booking Manually (Back office)
• Deposits
• Self Check-In

Manage Resources

• Create a Supplier
• Create and Edit a Resource
• Connect a Resource to a Product
• Resource Calendar

Manage Agents

• Create an Agent
• Different Ways to Sell Your Products Through an Agent
• Add Bilberry Widgets to Agents Website
• Enable Partner Network
• Invoice Your Agents

Manage Staff

• Add New Guides
• Set Availability for Guides
• Assign Guides to Tours
• Collect Information as a Guide
• Set Guide Threshold
• Timesheets
• Split Guides to Different Times

Requests & Private Events

• Booking Requests
• Create a Private Event

Sell & Promote

• Manage Promo Codes
• Manage a Smart Event
• Manage Info Screens

Gift Cards

• Sell Gift Cards
• Edit Gift Card Settings

Reporting

• Introduction to Bilberry Reports

Integrations

• Connect to Viator
• Connect to GetYourGuide
• Make Newsletter

Membership

• Activate Membership
• Edit a Value Card

Bilberry API

• Agent API
• Data API
• Booking API
• Accounting API